Returns
- How can I return my order?
- What if I've changed my mind?
- Do I have to pay the cost of delivery for a return?
- I ordered the wrong gift card. Can I return it?
- How can I exchange my order?
- What is the warranty process?
- Can I claim on the warranty for my previous order?
- What is the product warranty on items purchased through Qantas Marketplace? Can I purchase an extended warranty?
- What are the brand specific return and cancellation policies?
- What happens if my product is faulty, damaged or unfit to use when I receive it?
- I received my order and the packaging is damaged. I did not open it, how can I return it?
- What happens if I've received the incorrect product?
- Can I receive an upgrade for the replacement?
- When will I receive my replacement or refund?