The quickest option to process an exchange is by placing a new order for the product(s) you’d like and initiating the return of the unwanted item(s).
If you would like to return a product, you can lodge a return request through our Returns Portal.
Once we’ve received your request, our specialised team will aim to contact you within two business days.
Please ensure that you check our brand exclusions prior to lodging your request.
You can find a complete list of brand-specific return policies here.